It's your CRM, not ours. Your company and the way you do business are one and the same. Your business processes are what make you unique. They are your competitive edge—or they can be, if they're properly supported by the right tools.

Pivotal knows what it takes to work with companies with high levels of product and business-process complexity. The greatest advantage of Pivotal CRM is its ability to handle the requirements of complex processes and foster continuous improvements that address your company's exact business needs. This allows organizations to establish and streamline complex sets of rules and processes that govern their customer relationships and create a competitive edge.

With Pivotal CRM, you can build in intricate processes to support a diverse or multi-tiered customer set—this can entail, for example, informational and transactional requirements, contextual up-sell and cross-sell, follow-on customer service, and value-added communications that are compliant with regulations and conform to your industry's best practices.

No matter how complex your product configurations or business processes, Pivotal CRM has the power and flexibility to match them and add value to every step. The Industry's Most Flexible CRM Solution

Based on an award-winning flexible architecture, Pivotal CRM delivers the industry's most complete customer relationship management solution out of the box and the flexibility to conform to your way of doing business. Pivotal CRM delivers a custom fit that enables you to capitalize on your unique business processes and create the customer experience you desire—without compromise.

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